Description
TECH5 USA is hiring a full-time remote Support Engineer to deploy, manage, and support legacy on-premises and SaaS customer production systems, including AWS GovCloud environments and customer-site user systems. The role involves hardware and software installation, troubleshooting, monitoring, customer support, documentation, defect reporting, and occasional customer-site visits. Candidates need an associate degree or equivalent experience, at least one year of helpdesk and client-server experience, PC and networking troubleshooting skills, and the ability to work within Virginia. The position offers a $50,000–$70,000 salary range, medical, dental, vision, disability, accident, and life insurance, and does not provide visa sponsorship.
