Valstro is seeking a Support Lead to join their team in New York. This full-time role involves providing frontline customer support, coordinating escalations, improving support processes, tracking metrics, implementing tooling strategies, and fostering team growth. The ideal candidate will have experience in customer support or a customer-facing operations role, possess strong organizational and communication skills, and be able to learn quickly.
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Next-gen global front office order management systemNew York, NY, US51-200
Its next-generation, high-performance SaaS platform is built to meet the evolving needs of sell-side broker-dealers and investment banks. The global front-office OMS is built for firms operating at scale in equity markets, with automated alerts, real-time validation and risk management, and self-service client and account data.