Skip to main content

Support Manager at Coinme

Setup
Remote
Location
São Paulo, São Paulo
Type
Full-time
Posted

Description

Coinme is seeking a Senior Operational Leader for their customer support organization. This role involves leading the entire support department, focusing on transitioning from reactive to proactive support by building systems, processes, and culture to achieve sustainable quality. The ideal candidate will manage people, drive departmental strategy, collaborate cross-functionally, and champion automation to reduce manual efforts and enhance customer satisfaction.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation