Description
The role is an IT Support Specialist supporting Sopra-EVS customers through telephone, email, and ticket-based inquiries; technical and application-related consulting; first- and second-level troubleshooting; ticket documentation; customer billing and reconciliation; quality assurance; software updates; and migration projects. The position requires an IT-related qualification, customer-service or IT-support experience, technical understanding, communication skills, and fluent German and English. It offers hybrid work, training, development opportunities, and other benefits.
