Description
Milestone Systems, Inc. is hiring a Technical Support Professional for a hybrid role at its Lake Oswego, Oregon headquarters, working Tuesday through Thursday from 6:00 a.m. to 3:00 p.m. The role serves as a first point of contact for customers and partners, providing technical support for Milestone software, troubleshooting connectivity and enterprise infrastructure issues, documenting cases, escalating complex issues, and maintaining customer satisfaction. The position requires an associate degree or equivalent industry certification, at least two years of relevant external-client technical support experience, and experience with Windows Server, Active Directory, IIS, PowerShell or Linux, IPv4 networking, Microsoft SQL Server, and enterprise storage technologies. The minimum annual pay is $70,000, with additional experience-based increases possible; relocation assistance is not provided.
