Description
Paytient is hiring a Support Representative to provide technical and empathetic support for Medicare Prescription Payment Plan and Health Payment Account members and partners. The role troubleshoots transaction declines, portal login issues, and dashboard errors; documents issues in Jira; collaborates with Product Technical Support; and ensures accurate member-plan data. It is based in the Columbia, Missouri office for candidates living within a 30-mile radius, with a Monday–Friday schedule, rotating weekends, and in-office work three times per week. Compensation targets $17.00–$20.00 per hour, with medical, dental, and vision insurance and other benefits for full-time employees.
