Description
Procede Software is hiring a Support Services Consultant to provide diagnostic, technical, and customer-facing support for its dealer management systems. The role covers issue resolution, support queue coverage, after-hours and weekend rotations, on-site implementation support, customer relationship building, product training, and QA testing. It is a hybrid-remote position with a 6 AM–6 PM Pacific Time rotation, requires travel up to 20%, and offers a salary of $52,000–$68,500 per year plus medical, dental, vision, retirement, paid time off, and other benefits.
