Description
The Solution Support Expert for Packet Core serves as a senior technical authority for complex 5G Core, 4G EPC, Cloud Native Packet Core, and policy solutions, primarily supporting UK customers. The role owns critical issues from engagement through resolution, isolates faults across multi-node and multi-vendor environments, leads emergency recovery and root-cause analysis, manages high-priority customer service requests, and contributes to operational resilience, automation, and regional technical capability. It requires a bachelor’s or master’s degree in engineering or a related technical discipline and at least eight years of relevant telecom, Packet Core, cloud, advanced technical support, or integration experience.
