Description
X-FLOW is hiring a full-time, mid-level Support Specialist for its in-house support team for the mobile game Happy Color. The role handles Zendesk user requests and app-store reviews, coordinates with developers and QA, maintains internal knowledge resources, audits outsourced tickets, and occasionally covers social-media communication. Candidates need C1 English and Russian, at least two years of gaming-industry customer support experience, Zendesk and Jira experience, and strong collaboration with development and QA teams. The position offers flexible remote or office working options.
