Description
Concord is hiring a Support Specialist in Client Operations to manage corporate client requests and provide accurate, timely service. The role processes payments, returns, and chargebacks; analyzes transactions and sales data for KPI and executive reporting; validates and uploads data files; maintains secure documentation; audits consumer information; collaborates on operational issues; and proposes process improvements. It requires a technical or bachelor's degree in administration, finance, accounting, or a related field, or equivalent experience, along with advanced English, intermediate Microsoft Excel and Office skills, bilingual English-Spanish communication, strong organization, attention to detail, and deadline management. Benefits include a stated salary of 22,000, ticket vouchers, an internet bonus, medical, dental, and life insurance.
