Description
Vista is hiring a Level 3 Support Specialist for its Platform team to provide proactive technical support and incident management for Cloud, SaaS, and managed-service clients globally. The role involves monitoring, incident resolution, SQL Server and Azure troubleshooting, platform configuration, documentation, mentoring, and on-call after-hours support, with weekend availability and possible domestic or international travel. Candidates need at least three years of IT support or services experience, with Azure, SaaS, VMS, Cloud, Microsoft AZ900/AZ104, SQL Server, networking, and an undergraduate IT degree preferred. The salary is $80,000-$85,000.
