Description
OpenAI is hiring a Support Vendor Manager to own the health, performance, and long-term scalability of multiple support partner and vendor relationships. The role leads vendor governance, SLA and KPI performance, escalation and risk management, remediation plans, commercial and operational accountability, reporting, and workforce planning across global support operations. It is based in San Francisco, California, with a hybrid model of three office days per week, relocation assistance, and possible quarterly travel.
