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Sustaining Engineer at PAR Technology Corporation

Department: Engineering

Setup
Hybrid
Location
Gurugram, Uttarakhand
Type
Full-time
Level
senior
Posted

Description

PAR Technology Corporation is hiring a Sustaining Engineer to maintain the reliability, stability, and scalability of Punchh, a customer loyalty and engagement platform for restaurant brands. The role involves complex production issue resolution, root cause analysis, code-level debugging, data remediation, third-party integration leadership, observability and ITIL practices, and clear communication of technical findings to restaurant brands. It requires sustained overlap with North America business hours and includes recurring operational duties such as monitoring, alert triage, maintenance summaries, and production script execution.

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