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SVP - Operations Support Group Manager - Workforce Optimization at Citi

Location
Chennai, Tamil Nadu
Type
Full-time
Level
lead/mgmt
Posted

Description

The Operations Support Group Manager is a senior management role responsible for overseeing operations support services in coordination with the Operations - Core team. The role manages operative strategies, processes, capacity plans, policies, fraud and regulatory risk controls, improvement projects, and stakeholder communications, while ensuring service-level performance and operational quality. It requires at least 10 years of relevant experience, specified Series licenses, operations management experience, finance or banking experience, and a bachelor’s degree or equivalent experience.

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