Description
The Optical Team Leader leads and develops an optical team, supervises eyewear dispensing and patient care, manages associate performance, and partners with an optometrist to drive sales, gross margin, customer service, and financial results. The role includes hiring, training, scheduling, operational compliance, business planning, customer issue resolution, and performance of key-carrier duties such as opening and closing the store, cash office, payroll, and alarm-call response. It requires ABO/SVS certification within 12 months, a high school education, three years of leadership or equivalent management experience, and the ability to work extended office hours and travel independently.
