Summary from listing
The Patient Information / Switchboard Operator manages incoming hospital calls, routes communications, provides information to patients, visitors, and staff, announces emergency codes, monitors alarms and priority lines, assists with patient access, and collects and reconciles payments. The role requires strong communication, customer service, confidentiality, multitasking, and basic payment-processing skills; a high school diploma or equivalent is required, while prior switchboard, receptionist, healthcare, or cash-handling experience is preferred. The schedule is PRN or as needed in a hospital setting.
