Description
Solerity is hiring a Mission Management Support Analyst to support customers integrating with Enterprise and IC Attribute and Authorization services. The role involves helping development teams integrate and troubleshoot REST services, resolving incorrect access-granting or access-denying issues, using JIRA for ticket management, and providing support through email, chat, and phone. The position requires a TS/SCI clearance with polygraph and experience or knowledge of customer support, LDAP, SQL, RESTful services, PKI, and ticket-tracking systems, along with troubleshooting, documentation, customer education, and independent work skills. Benefits include medical, dental, and vision coverage, flexible onsite, hybrid, or remote work, retirement and life insurance, paid time off, tuition assistance, and other employee benefits.
