Description
GadellNet is hiring a full-time Technical Support Engineer to provide advanced technical support and customer service through its help desk, resolve escalated issues, maintain and troubleshoot computer, server, and network infrastructure, support clients and onsite engineers, and maintain documentation and support processes. The role requires at least three years of System Engineer experience or a relevant computer science degree, extensive Microsoft and cloud infrastructure expertise, and a hybrid work model combining remote work with required in-office days for candidates near a GadellNet office. Compensation is $70,000–$85,000, with health, vision, dental, paid time off, flexible work, mental health services, employee matching donations, and a 401(k) with employer matching.
