Description
The System Support Specialist provides first-line IT support to internal customers, resolves helpdesk tickets, sets up and deploys end-user systems, troubleshoots hardware and software, supports Microsoft Office and Microsoft 365, maintains laptops, workstations, printers, AV systems, and phone systems, documents solutions, trains users, and manages inventory. The role requires at least two years of hands-on help desk experience, PC troubleshooting, Windows 10/11, Microsoft 365, and basic cybersecurity knowledge, and is a full-time onsite position.
