Description
Spectra Logic is hiring a full-time Systems Support Technician for a hybrid role in Boulder, Colorado, with initial in-office training followed primarily by remote work. The technician will support Spectra’s robotic tape libraries, disk products, and software applications through remote diagnostics, troubleshooting, phone and email support, corrective actions, escalation, and customer follow-up. The role requires at least one year of industry-specific experience, strong troubleshooting and customer-service skills, and knowledge of operating systems, backup software, PCs, server hardware, networking, and data storage. Compensation is $60,000 to $65,000 annually, with medical, dental, vision, retirement, and other benefits.
