Systems Engineer at Teal

Compensation

$80,000 – $110,000/yr

Location: Minneapolis, Minnesota
Type: Full-time

Description

Teal, formed by the merger of TechGen and Aligned Technology Solutions, seeks a full-time, onsite Systems Engineer in Minneapolis, MN. The role involves supporting clients, designing and managing network systems with a Cloud First approach, resolving escalated issues, and providing technical mentorship. The engineer will utilize AI-driven tools like Thread for improved documentation and automation, requiring strong technical, troubleshooting, communication, and customer service skills.

Required Skills

Technical Skillset
Troubleshooting
Communication Skills
Customer Service Skills
AI-driven tools
Thread
Microsoft Azure
Hyper-V
Server Virtualization
Microsoft 365 Intune
Conditional Access
Compliance Policies
Microsoft Server 2019
Microsoft Server 2016
Microsoft Server 2012
Active Directory Group Policies
Security
O365
M365
TCP-IP Networking
Backup and Disaster Recovery Solutions
Cisco ASA
Meraki Firewalls
VPNs
System Management Tools

Additional Information

Required Previous Experiences: Minimum 5 years of paid experience in a similar role
experience in an MSP environment preferred.
Preferred Qualifications: Highly responsive.
Excellent oral and written communication skills.
Ability to read/speak/write at a high level.
The role requires high level written communication skills.
Ability to document work and maintain accurate records.
Resourceful – the ability to figure things out.
Demonstrated technical skillset and experience.
Ability to create documentation when needed.
Team player,
Positive attitude,
Excellent customer service skills and a “can do” attitude.
Maintain a professional appearance, demeanor, and team-oriented behavior;
have mutual respect for management and team members;
partner with others to create an exceptional experience for each and every client.
Be punctual, dependable, goal oriented, and able to receive constructive coaching.
Reliable transportation.
Knowledge of MSP tools - ConnectWiseOffice365 / M365Azure / AWSDatto
Must be comfortable adopting and using AI-powered tools as part of daily workflow, including AI-assisted troubleshooting and documentation.