Description
The role provides end-user and L1/L2 IT support while administering hardware, operating systems, peripherals, networks, Office 365, SharePoint, and related collaboration and workflow tools. Responsibilities include troubleshooting connectivity and network issues, maintaining network and asset documentation, managing WAN links and wireless networks, configuring SharePoint sites and workflows, and supporting business-process automation with Microsoft Flows. The posting seeks a candidate with a preferred engineering or ICT bachelor’s degree, 2 to 5 years of relevant experience, and Microsoft Office 365 and SharePoint certification.
