Description
TEKsystems is hiring a Service Desk Analyst to provide first-level technical support, respond to user inquiries through phone, email, and ticketing systems, troubleshoot hardware, software, application, and access issues, document incidents and service requests, manage user accounts, and support onboarding and offboarding. The role requires 1–3 years of technical support experience, offers hybrid/remote work after initial training, is based in Frankfort, Kentucky, and pays $18.00–$20.00 per hour. Benefits may include medical, dental, vision, retirement, insurance, disability, HSA, transportation, and leave benefits.
