Description
Spectra Logic is hiring a full-time, direct-hire Tier 1 Systems Support Technician for its 24/7 Technical Support Department in Bracknell, Berkshire. The role handles initial phone and email support, troubleshoots Spectra Logic robotic tape and disk hardware, provides operating system and backup software support, escalates issues, and occasionally trains third-party service partners. Candidates need technical experience or certifications, knowledge of SCSI, Fibre, tape, disk, RAID, and backup software, and must reside within commuting distance of the Bracknell office. The position is day-shift based, offers up to three weeks of travel per year, and pays £30,000–£36,500 per year.
