Description
Apple is hiring an individual contributor to support the Retail Customer Care organization by owning Tableau reporting infrastructure and dashboards for contact-center performance. The role develops, maintains, and optimizes Tableau Desktop and Server dashboards, extracts, schedules, data sources, and access controls; verifies data accuracy; resolves performance and data issues; translates business requirements into reporting specifications; and communicates insights to leadership. It requires at least five years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent work, plus at least three years of Tableau-driven dashboard and analytics experience, along with advanced Tableau, SQL, database, and data-preparation skills.
