Description
The Team Assistant / Customer Support Associate (m/f/d) - E-Commerce provides general customer communication by phone and mainly email, handles inquiries and complaints, contributes to customer service improvement, supports AI systems such as chatbots and call bots, and documents processes for management. The role offers flexible full-time or part-time working models, requires excellent German and organizational skills, and is based in Solingen, North Rhine-Westphalia.
