Description
Boldr is hiring a Team Captain, Technical Support to lead a frontline technical support team and serve as the first line of operational defense for service delivery, customer experience, client trust, and operational stability. The role combines operational excellence, risk management, incident leadership, coaching, performance management, client communication, and continuous improvement, with a focus on developing people and maintaining high-performing teams. Candidates need a bachelor’s degree in computer science, engineering, or a related field, three years of supervisory experience, strong technical troubleshooting and leadership skills, and familiarity with APIs, email infrastructure, DNS, HTML, CSS, and JavaScript.
