Description
The Team Coach will lead and develop a team of 30 customer service advisors at the Eupen site, supervising daily performance, analyzing KPIs, optimizing service quality, making independent operational decisions, and collaborating with management and the partner client. The role requires proven team-management experience, data-analysis and KPI-monitoring skills, autonomy, leadership, and fluency in French, with German knowledge advantageous. It offers a direct permanent contract, a monthly salary based on experience, hospitalization and group insurance, meal and eco-vouchers, equipment, and weekday daytime hours.
