Summary from listing
BDO Unibank, Inc. is hiring an Application Support Team Lead to manage the day-to-day operations of application support for online channels and digital interfaces. The role oversees service levels, availability, performance, root-cause analysis, incident and problem management, change and service transition, operational reporting, and team development. It requires a bachelor’s degree in IT, Computer Science, Engineering, or a related field, at least seven years of application support experience, and at least three years in a team management role. The position is onsite in Ortigas.
