Description
The employer is hiring an experienced Team Lead for a fully remote healthcare customer experience operation supporting a US-based program. The role leads and coaches customer experience representatives, monitors productivity and quality, supports escalations, maintains team engagement, and collaborates with trainers and leadership. It pays $6.50 USD per hour, is available to Mexican nationals residing in Mexico, and requires BPO and healthcare customer experience leadership experience, English-Spanish bilingual communication, U.S. business-hour availability, and an independent contractor arrangement.
