Description
Farber is hiring a full-time, permanent Team Lead for its Client Service Team in a remote financial-services role. The position supports the manager and team by scheduling shifts, tracking attendance, onboarding and training staff, coaching through call listening, monitoring quality and targets, improving processes, assisting with client appointments, and preparing reports. Candidates need 4–5 years of customer service experience, 3+ years managing or leading a small team, strong communication and leadership skills, and experience with Microsoft Office and Microsoft Dynamics. The salary is $50,000–$60,000 plus bonus.
