Description
ZeroFox is hiring a Team Lead, Customer Success to lead a team focused on scalable, digital-first customer success engagement and technical platform configurations for SaaS customers. The role combines team leadership, customer success strategy, platform optimization, automation, and cross-functional collaboration with Product, Support, Sales, and Services to improve adoption, retention, and customer outcomes. The position requires at least 5 years of experience in Customer Success, Technical Support, or SaaS Configuration, along with technical knowledge of SaaS platforms, APIs, integrations, and workflow automation.
