Description
TTEC is hiring a Team Lead, Service Delivery to work onsite in Lipa, Calabarzon, Philippines. The role is a first-line management position focused on coaching and motivating associates, handling customer escalations, monitoring attendance and payroll, coordinating training, and using TTEC/client tools to troubleshoot issues and support operational performance. The job requires an associate degree, technical school training, or equivalent experience, strong time management and communication skills, and comfort with computer systems. Benefits mentioned include PTO, wellness and healthcare benefits, compensation with performance bonuses, and tuition reimbursement.
