Description
TTEC is hiring an onsite Team Lead in Five Ecom, Pasay to manage and coach customer-service associates, support client and company performance goals, resolve escalations, coordinate training, monitor attendance, process payroll, and troubleshoot technology issues. The role requires an associate degree, technical school, or equivalent work experience, along with time management, empathetic leadership, computer-system comfort, and a customer-focused mindset. Benefits include paid time off, wellness and healthcare benefits, compensation, performance bonuses, and tuition reimbursement.
