Summary from listing
The Technical Support Team Lead will oversee Seequent’s EMEA Global Technical Support Team, providing hands-on support for complex customer cases, leading and coaching team members, managing escalations and service levels, coordinating with cross-functional departments, and improving support processes and knowledge content. The role requires at least seven years of technical experience with early leadership exposure, a post-secondary degree in geology, geophysics, or another geo-science discipline, and proficiency with Seequent applications.
