Description
TTEC is hiring a Team Lead for Workforce Management Real Time to work onsite in Pampanga. The role focuses on coaching and motivating associates, handling real-time workforce issues and escalations, monitoring attendance and absence, coordinating training on new or revised information, and supporting team performance and career mobility while reporting to the Senior Manager, Workforce Management. The posting highlights an associate degree, technical school, or equivalent experience, plus customer focus and computer experience, and mentions PTO, wellness and healthcare benefits, bonus opportunities, and tuition reimbursement.
