Description
ResMed is seeking a Team Leader for their Back Office/Administrative Management department within Customer Service. The successful candidate will oversee daily operations, manage workload allocation, facilitate communication across teams, and lead continuous improvement initiatives. This role involves driving customer service performance, ensuring compliance with procedures, training team members, and fostering knowledge sharing. The ideal candidate will possess proven experience in customer relationship and team management, preferably within a healthcare setting, along with proficiency in Microsoft Office and familiarity with ERP/CRM systems.
