Description
Transcom is hiring a Team Leader for its Bacolod City site. The role manages a team of customer service representatives, overseeing product knowledge, profitability, quality, effectiveness, employee and client satisfaction, team development, attendance, teamwork, targets, and disciplinary procedures. Telco experience is a plus, while leadership experience and effective feedback skills are sought. The position includes employee benefits such as meal and transportation allowances, a rice subsidy, clothing allowance, teleconsultation, pharmacy access, retirement and insurance benefits, and free shuttle service.
