Description
Transcom is hiring a Team Leader for its Davao site to manage a team of customer service representatives. The role is responsible for product knowledge, profitability, quality, effectiveness, employee and client satisfaction, team development, attendance, teamwork, disciplinary procedures, and consistent target achievement. Telco experience is a plus, while leadership experience and effective feedback skills are sought. The position includes employee benefits such as meal and transportation allowances, a rice subsidy, clothing allowance, teleconsultation, pharmacy access, retirement and insurance benefits, and free shuttle service.
