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Team Manager at Figure

Department: Customer Support Center

Compensation · Listed in posting

$77,400 – $86,000/yr

Setup
Hybrid
Location
Reno, Nevada
Type
Full-time
Level
lead/mgmt
Posted

Description

Figure Technology Solutions, Inc. is hiring a Team Manager to lead up to 18 Customer Success Associates. The role oversees daily operations, performance metrics, coaching, training, escalated customer issues, policy adherence, administrative records, and cross-functional collaboration. Candidates need 3–5 years of customer-support leadership experience, an NMLS license, and Qualified Individual licensing qualifications in needed states. The position offers a $77,400–$86,000 annual salary, a 25% bonus target, equity, and comprehensive health, vision, and dental benefits; it is hybrid and does not offer visa sponsorship.

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