Description
The Team Manager Datacenter Operations leads the performance, operations, and development of a shift-based Remote Hands team supporting colocation customers. The role oversees daily technical operations, processes, KPIs, incident handling, escalations, root-cause analysis, customer service, and cross-team collaboration, while coaching and mentoring team members. It requires at least four years of experience in datacenter or technical operations management with a focus on team leadership, along with datacenter infrastructure knowledge, strong organizational and delegation skills, and attention to detail. Benefits include a bonus scheme, pension, allowances, paid time off, office perks, and access to training.
