Description
The Teamcenter Support Lead will establish and lead the operational support model for the Create2Make PLM platform, coordinating L1/L2/L3 support, incident and problem management, service performance, environment health, releases, knowledge management, and cross-functional escalations. The role requires 8+ years of Teamcenter administration, production support, or technical operations experience, including leadership of an enterprise support function, along with expertise in Teamcenter architecture, integrations, monitoring, ITIL practices, and global support coordination. Preferred qualifications include experience in complex engineering industries, SAP interfaces, Siemens GTAC, and establishing a new support operating model.
