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Tech Customer Support at Hack The Box

Setup
Remote, Hybrid
Type
Full-time
Posted

Description

Hack The Box is seeking a Tech Customer Support agent to join their international team. The primary responsibility involves troubleshooting and resolving issues reported by users across various HTB platforms, collaborating with internal departments like infrastructure, content development, and software engineering. The role emphasizes customer satisfaction and rapid resolution, requiring proficiency in English, excellent writing skills, and some background in web development. Occasional weekend shifts may be necessary.

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