Description
The Tech Hub Support Specialist serves as the primary technical resource for Aurora University's Tech Hub, providing hands-on support, equipment readiness, troubleshooting, training, documentation, and backup coverage for media production tools, AV systems, and computing equipment. The role also supports general ITS desktop and classroom technology, device imaging and deployment, security patches, and user support through ticketing, phone, email, and in person. It requires a bachelor's degree or equivalent experience, at least two years of relevant IT, AV/media production, or customer-facing technical experience, and availability for day, evening, or weekend shifts.
