Description
Genpact is hiring a Tech Lead - Application Development to lead the design, development, testing, and management of integrations between Dynamics 365 Customer Service / Contact Center and enterprise systems such as ERP, telephony, data platforms, and CRM applications. The role focuses on Azure integration services, APIs, middleware, omnichannel contact center integration, data synchronization, security, performance, and collaboration with solution architects and functional consultants. It requires extensive system integration, Dynamics 365, contact center, and API development experience, along with a bachelor’s or master’s degree in a relevant field, and offers a hybrid work arrangement with a variable shift in India.
