Tech Lead Manager at idme

Location: Mountain View, California
Type: Full-time
Level: Lead
Posted: Jul 13, 2026

Description

ID.me is seeking a Tech Lead Manager (TLM) to lead and scale their Data Platform Team, with a focus on Site Reliability Engineering (SRE) and Data Reliability. The TLM will own the full technical architecture and people leadership mandate for the data platform tier, bridging the gap between infrastructure reliability and platform engineering to guide a team of engineers in ensuring operational and analytical data layers meet strict SLAs.

Required Skills

Site Reliability Engineering (SRE)
Data Reliability
PostgreSQL database clusters
Identity Trust Graph Database
software/infrastructure engineering experience
engineering management or tech lead manager capacity
data engineering
site reliability
platform engineering
AI-forward operations

Additional Information

Required Previous Experiences: 8+ years of total software/infrastructure engineering experience, with at least 3 years explicitly in an engineering management or tech lead manager capacity leading teams of 5–10+ engineers.
5+ years of experience in data engineering, site reliability, or platform engineering.
Preferred Qualifications: Previous track record of running or leading a regular software development or feature team (building backend APIs, business logic, or customer-facing applications) is a major plus.
Familiarity or hands-on experience with graph database concepts, optimization, and technologies (e.g., Neo4j, Amazon Neptune) or custom-built graph layers.
Experience with event-driven architectures and streaming data pipelines (e.g., Kafka, Kinesis) feeding into relational or non-relational datastores.
Background working within highly secure or regulated industries (e.g., FinTech, HealthTech, GovTech) handling highly sensitive personal data.
deep, hands-on experience architecting, managing, tuning, and maintaining highly available production PostgreSQL database clusters at scale.
Proven background in data reliability engineering, site reliability engineering, or core data platform engineering. Deep familiarity with setting up production SLAs/SLOs, automated alerting, and incident response systems.
Strong experience with at least one major cloud platform (preferably AWS) and cloud-native ecosystem tools, including Kubernetes, Terraform, and Helm.
Exceptional communication skills with the ability to translate complex database infrastructure and reliability needs into clear, actionable goals for product teams and executives.