Description
Atlean World, acting as an HR SaaS recruitment partner for a leading drone manufacturer, is hiring a Tech Support Agent to provide multilingual presales consultation via phone, online, and email. The role focuses on answering purchase and order-related questions such as invoicing, stock checks, shipping status, and logistics exceptions, handling complaints with empathy, collecting user feedback to improve products and processes, and collaborating with team members. The posting emphasizes fluency in Italian and good English, customer communication, and an interest in technology, while offering private health insurance from day one, training, and career growth opportunities in a multilingual multinational environment.
