Summary from listing
The Technical Support Engineer will provide first-level technical support for CommScope products to ANS customers, serving as the initial technical contact and resolving customer issues through tickets, testing, documentation, and coordination with escalation and engineering teams. The role requires two years of customer support experience, a bachelor’s degree in systems engineering or a related field, English and Spanish language skills, basic networking and Linux knowledge, strong communication abilities, and flexibility for on-site work and changing shifts.
