Description
Yaskawa America, Inc. is hiring a Technical Support Engineer based at its Waukegan, Illinois headquarters. The role provides telephone support, field service engineering, and technical assistance for customers involving installation, start-up, maintenance, repair, training, parts, identification, and assigned projects for variable frequency drives, motion controllers, servos, CNC systems, PLCs, robotics, and similar industrial controls. Responsibilities include troubleshooting, travel for field service calls, 24-hour rotational on-call availability, reporting, CRM entry, parts quoting, customer training, technical documentation, and knowledge-base contributions. A BSEE or BSET is preferred, along with one year of relevant technical customer interaction experience, electronic test equipment knowledge, a valid driver's license, U.S. passport eligibility, computer literacy, and strong communication skills.
