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Tech Support-Help Desk I at UNI1098UNAB

Department: Technology Support

Setup
On-site
Location
Fort Lauderdale, Florida
Type
Full-time
Level
entry
Posted

Description

UA Brands is hiring an Associate-Level 1 Tech Support/Help Desk & Service Delivery professional to provide frontline technology support at its Fort Lauderdale headquarters. The role handles IT hotline calls and help-desk tickets, troubleshoots hardware, software, access, connectivity, and operating-system issues, supports on-site troubleshooting and deployments, manages IT assets and preventive maintenance, and assists with employee onboarding and technology projects. Candidates need 1–2 years of tech support experience, bilingual English-Spanish ability, Microsoft 365 and Windows/macOS knowledge, and strong customer service and communication skills. The position offers medical, dental, and vision coverage plus other benefits.

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